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AI-native engineering · UK & Pakistan

Engineering Intelligence.Building the Future.

Softweb Planet designs and builds AI agents, generative AI products, enterprise software and cloud-native platforms, engineered for production and delivered from the UK and Pakistan to organisations worldwide.

  • AI Agents
  • Generative AI
  • Machine Learning
  • Computer Vision
  • Data & RAG
  • Enterprise Software
  • SaaS & Web
  • Mobile Apps
  • Cloud Native
  • DevOps & SRE
  • Blockchain & Web3
  • Digital Growth

OpenAI, Gemini, Azure OpenAI, Python, FastAPI, n8n, Next.js, React, TypeScript, JavaScript, Tailwind CSS, Storybook, Vue, Angular, Node.js, NestJS, PHP, Laravel, Kafka, RabbitMQ, Django, Java, .NET, Ruby on Rails, Flutter, React Native

Softweb Planet

Softweb Planet builds intelligent digital systems for the next generation of businesses: AI that connects knowledge, workflows and people, on software and cloud platforms engineered to last.

01

Intelligence where it earns its place

AI agents, generative AI and machine learning designed around a measurable business process, with evaluation and human control built in.

02

Engineering that holds up in production

Typed, tested, observable software on cloud-native infrastructure your team can own and extend.

03

One accountable team

Strategy, design, engineering, DevOps and growth under one roof, with a named lead on every project.

Services

Engineering for the intelligent enterprise

AI agents and generative AI at the core, engineered on the software, cloud and data foundations that hold up in production.

Layer 01Intelligence & software

AI & Data

Agents, generative AI, machine learning and the data foundations that make them reliable.

All 9 AI & Data services
Featured

AI Agents & Multi-Agent Systems

Tool-using agents that plan, act and hand off to people across your systems.

  • Orchestration
  • Tool use
  • Human hand-off

The diagram shows a multi-agent workflow: an orchestrator plans the task and delegates it. One agent retrieves context from your knowledge sources, another drafts a response, a third verifies the draft, a person approves the hand-off, and a final agent acts through your applications and APIs.

44 services across 8 practices.

Every project has a named lead, a written scope and working software to review every one to two weeks.

Website development

Websites on any platform, in any language

WordPress, Shopify, Webflow, Drupal, custom PHP, Node.js, Python, .NET or Java: we build new websites and take over existing ones, whoever built them. One accountable team for design, development, migration and ongoing care.

Platforms and frameworks we work with: WordPress, Shopify, WooCommerce, Webflow, Wix, Squarespace, Drupal, Joomla, Magento, Headless CMS, Next.js, React, Vue, Angular, PHP & Laravel, Node.js, Python & Django, Java, .NET, Ruby on Rails.

Salesforce services

Salesforce, connected to everything else you run

We implement, customise and support Salesforce for sales, service and customer portals, then connect it to your website, WhatsApp, ERP, billing and AI tools, so the CRM holds the whole customer picture.

  • Sales Cloud
  • Service Cloud
  • Experience Cloud
  • Apex & Lightning Web Components
  • Flow automation
  • Integrations
  • Data migration

Salesforce is a trademark of Salesforce, Inc.

WebsiteWhatsAppERPBillingAI assistantsSalesforce
  • Salesforce at the centre
  • Connected to Website
  • Connected to WhatsApp
  • Connected to ERP
  • Connected to Billing
  • Connected to AI assistants

AI Agents

Agents that coordinate work across your tools, data and people.

We design and build AI agents that plan a task, call the right tools, check their work against your data and hand decisions to the right person. An orchestration layer routes work between specialised agents and keeps every action within the permissions you set.

Agent orchestration architecture. An orchestrator at the centre plans each task and routes it to six specialised agents. Customer support and sales agents work in business apps such as CRM, ERP and helpdesk tools. Knowledge and data analysis agents work with databases and vector search. Research and software engineering agents use tools and APIs. Consequential actions go from the orchestrator to a person for approval before they run.

Example taskResolve a delayed-order complaint

  1. PlanThe orchestrator breaks the task down and assigns agents.
  2. ExecuteAgents use tools and data within set permissions.
  3. ApproveA person signs off anything consequential.
  4. CompleteThe result is delivered and every step is logged.

What our agents do

Select a capability to trace where it sits in the architecture.

  • Multi-step processes that run end to end. The orchestrator plans the steps, agents carry them out across your systems, and a run only stops for exceptions or approvals.

    In the diagram:OrchestratorAll six agentsBusiness appsDatabases and vector searchTools and APIs

  • Answer, triage and resolve requests using order history, policies and your helpdesk. Refunds and exceptions go to a person with the full context attached.

    In the diagram:OrchestratorCustomer support agentBusiness appsHuman approval

  • Research accounts, qualify leads, draft follow-ups and keep the CRM current. Anything sent to a customer is approved by your team first.

    In the diagram:OrchestratorSales agentBusiness appsHuman approval

  • Search approved sources, read long documents and return a summary with citations, so analysts start from evidence rather than a blank page.

    In the diagram:OrchestratorResearch agentTools and APIs

  • Answer staff questions from policies, wikis and shared files through retrieval, and only surface content each person is allowed to see.

    In the diagram:OrchestratorKnowledge agentDatabases and vector search

  • Turn plain-language questions into queries, run them against your data and explain the answer with the query shown for checking.

    In the diagram:OrchestratorData analysis agentDatabases and vector search

  • Triage issues, propose code changes and run tests in your pipeline. Merges and releases stay with your engineers.

    In the diagram:OrchestratorSoftware engineering agentTools and APIsHuman approval

  • Specialised agents share one task: one gathers facts, another analyses them, a third drafts the output, and the orchestrator merges and checks the result.

    In the diagram:OrchestratorAll six agents

  • Agents act through scoped APIs and function calls, with credentials, permissions and rate limits set per tool rather than one shared key.

    In the diagram:All six agentsBusiness appsDatabases and vector searchTools and APIs

  • Approval steps, review queues and clear escalation paths, so people sign off consequential actions and can correct an agent before it continues.

    In the diagram:OrchestratorHuman approval

  • One control layer for routing, permissions, logging, evaluation and cost tracking across every agent you run, with a full trace of each task.

    In the diagram:OrchestratorAll six agentsBusiness appsDatabases and vector searchTools and APIsHuman approval

People stay in control. Agents propose and people decide: refunds, payments, contract changes and production releases wait for approval from the right person, and every step an agent takes is logged for review.

Beyond AI

We engineer the platforms intelligent systems run on

Agents and models are only as dependable as the systems underneath them. Our engineers design, build and run those foundations: cloud platforms, verifiable ledgers and healthcare technology.

  1. Cloud-native, DevOps & SRE

    Cloud platforms built to ship, scale and stay observable

    We design and run cloud-native platforms on AWS, Azure and Google Cloud, including multi-cloud and hybrid set-ups. Kubernetes, CI/CD and infrastructure as code make every release repeatable, and observability shows how each service behaves in production.

    • AWS, Azure & Google Cloud
    • Kubernetes
    • CI/CD pipelines
    • Infrastructure as code
    • Observability & SLOs
    • Incident response
    Illustration of a layered cloud platform:
    • Cloud infrastructure across AWS, Azure and Google Cloud
    • A Kubernetes cluster running containerised services
    • A CI/CD pipeline rolling each release out to the cluster
    • Observability across every layer
  2. Blockchain & Web3

    Shared records, where a ledger earns its place

    We architect smart contracts, tokenisation and verifiable records, and connect ledgers to the systems you already run. If a conventional database would serve you better, we will say so before anything is built.

    • Smart contract architecture
    • Verifiable records
    • Tokenisation
    • Wallet integration
    • On-chain / off-chain integration
    Illustration of a ledger:
    • Five linked blocks, each holding a record
    • A signal passing from block to block along the chain
    • A verified state on the newest record
    • An off-chain system connected to the ledger
  3. Healthcare technology

    Digital health built around patients and care teams

    We build patient apps, provider portals, telehealth and healthcare analytics, with AI-assisted admin workflows that reduce routine paperwork while clinical decisions stay with clinicians. Secure cloud and integration architectures are designed to support regulated healthcare environments.

    • Patient apps
    • Provider portals
    • Telehealth
    • Healthcare analytics
    • AI-assisted admin workflows
    • Secure cloud & integrations
    Illustration of a secure healthcare platform:
    • A layered shield around a pulse waveform, standing for protected health data
    • Patients connected to the platform
    • Providers connected to the platform
    • Health records connected to the platform

Industries

Industry expertise

Real technology solutions for the constraints of each sector. Drag, scroll or use the arrows to explore.

Technology

Proven tools, chosen for each product

We choose the stack per product: what fits your existing systems, what your team can maintain and what will hold up as usage grows.

AI & ML

Models, frameworks and orchestration for agents, RAG and machine learning.

Tools and platforms
  • OpenAI
  • Gemini
  • Azure OpenAI
  • Python
  • FastAPI
  • n8n
  • PyTorch
  • TensorFlow
  • scikit-learn
  • LangChain
  • LlamaIndex
  • Hugging Face
  • pgvector
  • Qdrant

Frontend

Accessible, fast interfaces and design systems.

Tools and platforms
  • Next.js
  • React
  • TypeScript
  • JavaScript
  • Tailwind CSS
  • Storybook
  • Vue
  • Angular

Backend

APIs, services and event-driven systems.

Tools and platforms
  • Node.js
  • NestJS
  • Python
  • FastAPI
  • PHP
  • Laravel
  • Kafka
  • RabbitMQ
  • Django
  • Java
  • .NET
  • Ruby on Rails
  • Go

Mobile

Cross-platform and native mobile apps.

Tools and platforms
  • Flutter
  • React Native
  • Firebase
  • Swift
  • Kotlin

Databases

Relational, document and vector data stores.

Tools and platforms
  • PostgreSQL
  • MySQL
  • MongoDB
  • Redis
  • Elasticsearch

Cloud

Multi-cloud and hybrid infrastructure.

Tools and platforms
  • AWS
  • Microsoft Azure
  • Google Cloud
  • Vercel

DevOps & SRE

Containers, pipelines, infrastructure as code and observability.

Tools and platforms
  • Docker
  • Kubernetes
  • Terraform
  • GitHub Actions
  • Nginx
  • Linux
  • Helm
  • Argo CD
  • GitLab CI
  • Jenkins
  • Prometheus
  • Grafana

Blockchain

Ledger and smart contract engineering, chosen per use case.

Capabilities
  • Smart contract architecture
  • Wallet integration
  • On-chain / off-chain integration

CMS & Commerce

Content and commerce platforms.

Tools and platforms
  • WordPress
  • WooCommerce
  • Elementor
  • Shopify
  • Shopify Liquid
  • Webflow
  • Wix
  • Squarespace
  • Drupal
  • Joomla
  • Magento
  • Strapi
  • Contentful
  • Sanity
  • Stripe

Salesforce

Salesforce platform development, automation and integration.

Tools and platforms
  • Salesforce
  • Apex
  • Lightning Web Components
  • Salesforce Flow
  • Sales Cloud
  • Service Cloud
  • Experience Cloud
  • SOQL
  • Salesforce REST API

Growth & Analytics

Search, advertising and measurement.

Tools and platforms
  • Google Search Console
  • Google Analytics
  • Google Ads
  • Google Business Profile
  • Schema markup
  • Meta Ads
  • LinkedIn Ads
  • TikTok Ads
  • YouTube Ads
  • Google Tag Manager
  • Looker Studio
  • HubSpot

The stack for your product is agreed during discovery and written into the proposal.

How we work

From first call to scale, in seven steps

A clear process so you always know what happens next, with working software to review every one to two weeks.

  1. Step 01

    Discover

    We learn your business, users and goals, and write down what success looks like.

  2. Step 02

    Strategy

    We choose scope, architecture and a delivery plan that fits budget and timeline.

  3. Step 03

    UX/UI

    Flows and interfaces are designed and tested as prototypes before code is written.

  4. Step 04

    Development

    We build in short cycles with working demos, code reviews and clear communication.

  5. Step 05

    Testing

    Functional, device and performance testing catch issues before your users do.

  6. Step 06

    Launch

    We deploy with monitoring, analytics and search tracking in place.

  7. Step 07

    Scale

    We support, measure and improve the product as your business grows.

Global delivery

One team across the UK and Pakistan, delivering for clients worldwide

Engineering and design work together in Lahore, with a UK office for UK clients. Wherever you are, you deal with the same people and the same delivery process.

  1. A named lead and a written scope

    Every project has a written scope and one named lead who owns delivery. You always know who is accountable and what is being built.

  2. Software to review every one to two weeks

    You see working software, not status reports, so your feedback shapes the product while changes are still small.

  3. Engineering and design under one roof

    Engineers and designers work side by side at our Lahore headquarters, and UK clients also have a UK office to work with.

  4. Hours that overlap with yours

    Lahore is four to five hours ahead of the UK and two hours ahead of Riyadh, so our working day overlaps with UK, European and Gulf business hours.

Globe diagram of our delivery network. Lines connect the UK office, the Lahore headquarters and engineering team, and our client market in Saudi Arabia. Fainter, unlabelled lines reach out to other regions to represent international clients.
  • Offices: United Kingdom and Lahore
  • Client market: Saudi Arabia
  • International clients
Deployments
10+
Years of experience
3+
Specialists across AI, cloud and product
14
Markets: UK, Pakistan, Saudi Arabia
3

Team

The people behind the systems

14 specialists across AI/ML, full-stack and blockchain engineering, DevOps and SRE, mobile, QA and design.

Shabir Ahmad

Founder / CEO

Abdul Qadeer

Co-Founder

Mehmood Ul Hassan

CTO

Mansab Ali

COO

Syed Wasi Shah

Head of IT

FAQ

Frequently asked questions

Softweb Planet is an AI-native technology company with offices in the United Kingdom and Lahore, Pakistan. We design and build AI agents, generative AI products, custom and enterprise software, web and mobile apps, cloud-native platforms, blockchain solutions and digital growth programmes for organisations worldwide.

Start your project

Tell us what you're building.

Share the problem, the systems involved and where you want to be. A senior engineer replies with honest advice on scope, architecture and the fastest safe path to production.